
Professional and reliable service is the hallmark of our company.
As good as our machines are, we know that any machine will breakdown over time, and we all know that time is money. That's why we have a large, factory certified service organization to assure that your machine is repaired correctly and quickly.
Each of our ten field service engineers must surpass rigorous training by Haas Automation in Oxnard, CA before becoming factory certified technicians. Each tech operates large cargo vans stocked with Haas repair parts. In addition, our parts department warehouses contain $2 million of Haas components in Bensalem, PA and Hanover, MD. This combination of expertise and parts availability means that your repair is completed on the first call over 90% of the time*. Often a service call isn't required. Our inside technical support group can assist you via telephone to help recover from a problem.
We also offer a variety of other services:
// Programming and operator training: basic and advanced
// Preventative maintenance service
// Probe installation and training
// 24/7 support
// Applications engineering and turnkey services
* as reported by our service survey for field service calls

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